Let's get in touch!

Mizoram 

TIMINGS

MON – SAT, 10am – 6pm

PHONE

+91 9876543210

EMAIL

contact@selhel.com

Address

Mizoram, Champai District – 796321

Contact Us

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FREQUENTLY ASKED QUESTIONS

How do I place an order ?

You can place an order by browsing our products, selecting the product you wish to purchase, and clicking “Add to Cart”. Once you have added all the required products, proceed to checkout, enter your delivery details, select your preferred payment method, and confirm your order. You will receive an order confirmation after your order has been successfully placed.

Can I ship my products to an address other than my billing address?

Yes. You can provide a different shipping/delivery address from your billing address during checkout. Please make sure that the delivery address, contact number, and other details are accurate to avoid delays.

How can I track my order?

Once your order has been dispatched, we will provide you with the order tracking details through your registered email address, phone number, or account. You can use the tracking information to check the current status and estimated delivery of your order.

What payment methods can I use to order the products I like?

We accept the payment methods displayed at checkout, which may include UPI, debit cards, credit cards, net banking, and other available online payment options. The available payment methods may vary depending on your location and order.

What procedure do I need to follow for returning, seeking a refund or replacing a product?

If you wish to return, replace, or request a refund for a product, please contact our customer support team within the applicable return period. Provide your order number and details of the issue along with photographs, if required. Our team will review your request and guide you through the next steps. Products must meet our return and replacement conditions to be eligible.

How can I cancel my order?

You can request cancellation of your order as soon as possible after placing it. Cancellation may not be possible once the order has been processed, packed, or shipped. To request cancellation, please contact our customer support team with your order number.

How do I know which product is right for me?

You can refer to the product description, specifications, usage instructions, and other information provided on each product page. If you are still unsure which product is suitable for your requirements, please contact our customer support team for assistance. Our team will be happy to help you choose the right product.

Can I order your products if I live outside India?

Currently, orders are delivered within India. If you are located outside India and would like to place an order, please contact our customer support team to check whether international delivery is available for your location. International orders, where available, may be subject to additional shipping charges, duties, taxes, and applicable regulations.