Terms of Service
OVERVIEW
SELHEL is the official brand of the Mizoram State Rural Livelihoods Mission (MzSRLM), functioning under the Rural Development & Administration Department, Government of Mizoram. The brand was established to market and promote high-quality products created by Self Help Groups (SHGs) across the state, providing rural producers with improved market access while preserving the rich cultural and natural heritage of Mizoram.
The name “SELHEL” is derived from the locally adapted expression for “Self Help Group,” reflecting its deep connection with the communities it represents. Built on trust, authenticity, and community ownership, SELHEL serves as a unified identity for products that meet quality standards and are produced through sustainable, community-based enterprises.
SELHEL works with SHGs, producer groups, village organizations, and community institutions to ensure quality assurance, standardized packaging, responsible sourcing, and transparent supply chains. Through both physical retail outlets and digital marketplaces, the brand connects consumers with authentic products from Mizoram while contributing to sustainable rural livelihoods and inclusive economic growth.
Every purchase of a SELHEL product supports local artisans, farmers, and producers, helping strengthen rural communities and promote sustainable development across Mizoram.
SECTION 1 - ONLINE STORE TERMS
By accessing or using the SELHEL online store, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions stated herein, you should not access the website or purchase any products.
SELHEL is the official brand of the Mizoram State Rural Livelihoods Mission (MzSRLM), operating under the Rural Development & Administration Department, Government of Mizoram. The platform has been established to market and promote authentic products produced by Self Help Groups (SHGs), farmers, artisans, and community-based producer organizations across Mizoram.
By using this website, you confirm that:
- You are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian.
- You will use this website only for lawful purposes and in compliance with all applicable laws and regulations.
- You will not use the website for any fraudulent, illegal, or unauthorized activity.
- You will not attempt to interfere with the security, functionality, or operation of the website or its associated services.
- You will provide accurate, complete, and current information when placing orders or creating an account.
SELHEL reserves the right to refuse service, cancel orders, suspend user accounts, or restrict access to the website if any user is found to be violating these Terms or engaging in activities that may harm the platform, its producers, or other users.
All products available through the SELHEL online store are sourced from verified Self Help Groups (SHGs), producer groups, farmer collectives, and community institutions associated with Mizoram State Rural Livelihoods Mission. While every effort is made to ensure product quality, authenticity, and accurate product descriptions, natural and handcrafted products may exhibit slight variations in appearance, color, texture, weight, or packaging. Such variations are inherent characteristics of handmade and naturally produced goods and shall not be considered defects.
Availability of products is subject to stock levels and seasonal production. SELHEL reserves the right to limit quantities, discontinue products, modify product offerings, or update pricing without prior notice whenever necessary.
Your continued use of the SELHEL website constitutes your acceptance of these Terms of Service and any future amendments published on this website.
SECTION 2 - GENERAL CONDITIONS
SELHEL reserves the right to refuse service to any individual or entity at any time for any lawful reason, including but not limited to violations of these Terms of Service or misuse of the website.
You understand that your use of the website is at your own risk. While SELHEL employs reasonable technical and organizational measures to protect the integrity and security of the website, uninterrupted, timely, secure, or error-free access cannot be guaranteed at all times.
You agree not to reproduce, duplicate, copy, sell, resell, exploit, or commercially use any portion of the website, its content, branding, trademarks, logos, images, product information, or services without prior written permission from SELHEL or the respective rights holder.
You must not use the website to transmit any viruses, malware, malicious code, or any technology that may disrupt, damage, or interfere with the operation of the website, its servers, or any connected systems.
You agree not to attempt unauthorized access to any part of the website, customer accounts, databases, or related systems, nor engage in activities that compromise the security or functionality of the platform.
SELHEL reserves the right to modify, suspend, discontinue, or restrict access to any part of the website, products, services, or features at any time without prior notice when necessary for maintenance, security, operational requirements, or compliance with applicable laws.
Product information, images, packaging, and availability displayed on the website are provided for general informational purposes. While SELHEL makes every reasonable effort to ensure accuracy, occasional errors, omissions, or updates may occur without prior notice.
The headings used in these Terms of Service are included solely for convenience and shall not affect the interpretation or enforcement of these Terms.
By continuing to access or use the SELHEL website, you acknowledge that you have read, understood, and agree to comply with these General Conditions.
SECTION 3 - CHANGES TO TERMS OF SERVICE
SELHEL reserves the right to update, modify, amend, or replace any part of these Terms of Service at any time to reflect changes in applicable laws, operational requirements, business practices, or website functionality.
Any changes to these Terms of Service will become effective immediately upon being posted on this website, unless otherwise stated. The revised Terms will supersede all previous versions from the effective date of publication.
It is your responsibility to review these Terms of Service periodically to stay informed of any updates. Your continued access to or use of the SELHEL website following the posting of any changes constitutes your acceptance of those changes.
If you do not agree with any revised Terms of Service, you should discontinue using the website and its services immediately.
SELHEL encourages users to review these Terms regularly to ensure they remain informed about their rights and obligations when accessing or using the website.
SECTION 4 - CONTACT INFORMATION
If you have any questions, concerns, or requests regarding these Terms of Service or your use of the SELHEL website, please contact us using the details below:
SELHEL
Mizoram State Rural Livelihoods Mission (MzSRLM)
Rural Development & Administration Department
Government of Mizoram
Registered Office:
[Insert Official Office Address]
Email:
contact@selhel.com
Phone:
+91 9876543210
Website: www.selhel.com
We will make reasonable efforts to respond to your inquiries in a timely manner during our normal business hours.